Before travelling

About Documentation

UPDATED - Tuesday, July 28th, 2020: 11:30 a.m., EST.

In light of the recent Bahamas travel advisory, it is with great sadness that we are announcing that we will be temporarily pausing our passenger services to Bimini and Freeport, Grand Bahama Island, as well as our Bimini cargo services. We will continue our cargo services to Freeport, Grand Bahama Island, on Wednesdays and Sundays. These changes will go into effect on July 23rd, 2020.

We will continue to monitor the developments carefully, and we will post another update the moment we receive additional details. We thank you for your patience, support, and understanding during this difficult time.  

QUESTIONS

You may write to us via email to: customer.service@baleariacaribbean.com, in order to better assist you, please include your full name, contact number, booking number (if applicable) and the reason for your email and an agent will respond accordingly.

NEW FLEXIBLE PRICING POLICY  

Reservations affected by the COVID-19 pandemic will be allowed a date change without the addition of an administrative fee. Please contact customer.service@baleariacaribbean.com, for further assistance. 

Guests will be allowed to choose a date up to one (1) year from their original traveling date.