Before travelling

About Documentation

New Policies will be effective from June 10, 2017

General requirements for luggage:

  • Each adult passenger is allowed ONE* carry-on item (22”x18”x10”) FREE OF CHARGE.
  • Any extra carry-on item needs to be checked in at a cost of $25 USD per bag, each way.
  • Maximum dimensions for a carry-on item is 22 “x18 “x10 “, maximum weight: 26.5 Ib / 12 kg.
  • Items exceeding these dimensions and weight will be checked in at the cost of US$25 per route.
  • Each checked luggage must accompany a passenger with a boarding pass.
  • Oversized luggage such as bicycles, kayaks, scuba equipment etc. will be charged at US$50 (Each way), and $100.00 (Round Trip). Passengers with oversized luggage traveling round trip must register their items at Customs and Border Protection 24 hours in advance.
  • Registering your items will allow you to re-enter the United States with no duty requirements.
  • Passenger traveling with infants/children will be allowed one additional piece of luggage (22”x18”x10”) FREE OF CHARGE.
  • Luggage may only contain the passenger´s personal effects.
  • The company shall not be held responsible for any loss or theft of luggage or passenger's personal effects. We recommend passengers to keep valuable items with them at all times.
  • Passenger (s) shall not carry in their luggage or bring on board; weapons, explosives or inflammable or other dangerous or harmful articles of any kind including narcotic drugs (except under doctor’s prescription).
  • See terms and conditions about pets on board, in our web site
  • All luggage must be securely packed and distinctly labeled with the passenger's full name, address and telephone number.
  • Luggage not claimed upon arrival at the port of call: the vessel will store baggage for a period of 30 days at the passenger's/owner's risk and expense.
  • There is a US$10 per bag, per day fee, for storage of any luggage not claimed by the passenger/owner day of travel.



  • Cargo bins (5’ x 5’ x 5’) is available for transportation of heavier luggage or cargo. 
  • Cargo bins must be loaded and reserved 24 hours prior to date of travel.
  • Check our cargo loading schedule on our website by clicking CARGO or calling 866.699.6988