PRIVACY POLICY

1. Introduction

At BALEÀRIA CARIBBEAN, we are committed to protecting the privacy and security of our users' personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.baleariacaribbean.com/en.

 

2. Data Controller

The entity responsible for processing your personal data is: BALEÀRIA CARIBBEAN 3300 SW 13TH AVE., FORT LAUDERDALE, FL 33315 [email protected] +18666996988

 

3. Data We Collect

We may collect the following personal information:

• Name, surname, and contact details (email, phone number).
• Payment and billing information.
• Travel data and preferences.
• IP address, browsing data, and cookies.
• Any other information voluntarily provided by the user.

 

4. Purpose of Processing

The personal data collected will be used to:

• Manage bookings and provide contracted services.
• Send communications about trips, promotions, and offers.
• Improve user experience on the website.
• Comply with legal and regulatory obligations.
• Prevent fraud and ensure data security.

 

5. Legal Basis for Processing

The processing of personal data is based on:

• The execution of a contract when the data is necessary for service provision.
• The user’s consent for sending commercial communications.
• Compliance with legal obligations and the legitimate interest of BALEÀRIA CARIBBEAN.

 

6. Data Sharing

We may share personal data with:

• Suppliers and partners who collaborate in providing our services.
• Government authorities in compliance with legal obligations.
• Affiliated companies and subsidiaries within the BALEÀRIA group.
• Technology and payment service providers.

 

7. User Rights

Users have the right to:

• Access their personal data.
• Request the correction of inaccurate data.
• Request the deletion of their data.
• Object to the processing of their personal data.
• Request the limitation of data processing.
• Request data portability.
• Withdraw consent at any time.

To exercise these rights, you can contact us at [email protected].

 

8. Data Security

We implement technical and organizational security measures to protect personal data against unauthorized access, alterations, and losses.

 

9. Cookies and Similar Technologies

We use cookies to enhance browsing experience. For more information, please review our Cookies Policy.

 

10. Reward Program Privacy Policy

The "Reward Program" of BALEÀRIA CARIBBEAN is a loyalty program designed to reward our customers. The personal data collected within this program will be treated with the same confidentiality and security as the rest of the personal data mentioned in this policy. It will be used to manage point accumulation and redemption, send communications about benefits and exclusive offers, and improve user experience within the program. By accepting membership in the loyalty club, users expressly authorize the sending of commercial messages to the email address provided during registration. Participants may request modification or deletion of their data in accordance with the rights described in this policy.

 

11. U.S. Consumer Rights (CCPA/CPRA and Other State Laws)

If you are a resident of California, Virginia, Colorado, or other states with similar privacy regulations, you have additional rights regarding your personal data:

• The right to know what data we collect and how we use it.
• The right to request the deletion of your personal data.
• The right to opt out of the sale of your personal data to third parties.
• The right to correct inaccurate information.
• The right not to be discriminated against for exercising your privacy rights.

To exercise these rights, you can contact us at [email protected] or use our "Do Not Sell My Data" form available on our website.

 

12. Commercial Communications (CAN-SPAM Act)

We comply with the CAN-SPAM Act, which means:

• We do not use false or misleading information in our emails.
• We clearly identify promotional messages.
• We offer a clear opt-out option from our communications.
• We process unsubscribe requests within 10 business days.

If you wish to stop receiving commercial emails, you can do so through the "Unsubscribe" link included in each communication or contact us directly at [email protected].

 

13. Children's Data Protection (COPPA)

Our website and services are not directed at children under the age of 13. We do not knowingly collect data from minors without parental or legal guardian consent, in compliance with the Children’s Online Privacy Protection Act (COPPA).

 

14. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Users will be notified of substantial changes through our website.

 

15. Contact

If you have any questions about this Privacy Policy, you can contact us at: [email protected] +18666996988

Last updated: February 2025